This role reports directly to the OWA Marketing Department and is vital to successfully driving revenue, building brand awareness, and creating unforgettable guest experiences. DUTIES AND RESPONSIBILITIES :
Educate guests on OWA's brand, amenities, and promotions
Have friendly, positive, and informative interactions; engage with guests of all ages
Perform as one of our costume characters, such as Tuki the Toucan, and provide guests service through performance, silent gestures, and character poses
Answer brand-related questions for guests by providing excellent brand knowledge
Promote OWA to increase sales, brand awareness, and build guest loyalty
Track performance of inventory and collect guests' feedback
Maintain communication with supervisors; answer texts and emails in a timely manner
Transport booth and materials to event locations; set up/break down booth at the beginning and end of shift
Store and secure company property when not in use
Assist social media team by capturing and sharing photos/videos of consumers interacting with the brand
Adhere to brand standards on all marketing programs
Ability to learn subject matter related to OWA and speak confidently/professionally in public settings
Provide guests' feedback on the brand; share new ideas with supervisor
Consistently perform costume maintenance to ensure operational, show-ready condition
Perform all other duties as assigned
QUALIFICATIONS :
Must be 18 years of age or older
Candidate must be 5'6"- 5'11" for this position due to costume fitment
Must have a high school diploma or equivalent
Must possess a valid state driver's license with a clean driving record; required for company auto insurance
Prefer a candidate that is pursuing or has obtained a degree in Marketing, Communications, Public Relations, or related field
Able to perform both indoors and outdoors in full costume
Work effectively in a hot and claustrophobic costume environment
Able to walk and stand for long periods of time
Physically able to balance, stoop, kneel, sit, crouch and stand as needed to perform duties
Display good nonverbal communication skills needed to bring the character to life
Ability to read social cues to help understand the level of interaction guests are comfortable with
Must be willing and able to work odd or irregular hours including nights, weekends, and holidays
Must be willing to travel to off-site events within a 300-mile radius of Foley, AL
Must be able to work efficiently in a fast-paced, high-volume work environment
Strong interpersonal skills
Ability to work independently without supervision, be self-directed, and demonstrate initiative
Must be able to lift items up to 25 lbs
Able to work outdoors in sunny, hot, humid, cold, and rainy conditions
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